Application Engineer Spain/Italy – Alicat Scientific
Wat ga je doen?
What will you be doing?
After an extensive training program about the company, technology, products and applications in which the instruments are being used, you will work with a diverse set of customers to support them with flow and pressure measurement and control solutions for their applications. Speed is important to Alicat. That counts for the instruments as well as for the customer support. You will have daily interactions with universities, research institutions, R&D-centers and (production) engineering departments active in a diverse set of fields and industries, such as aerospace, bioscience, chemical, food & beverage, hydrogen & coating.
An impression of a day at work:
- Check incoming e-mails from (potential) customers with questions, quote requests or orders to be entered into the system;
- Ask clarifying questions by e-mail, phone or in person to dig deeper into a customer’s application to determine the best solution;
- Connect with the engineering colleagues in Europe or the US to get information about more complex topics;
- Support customers with troubleshooting in the European lab or visit the customer to solve the problems on site;
- Support your distribution partners with questions, quoting and troubleshooting by e-mail, phone or by doing joint-customer visits;
- Having a meeting with marketing to help developing better campaigns;
- Doing a training session about a new product that will be launched;
- Going home knowing that you have made multiple customers happy.
Wat vragen wij?
Is this the right role for you?
The Application Engineers are key in Alicat’s ambition to be fast in supporting customers, above market standards. As an Application Engineer you work with customers to quickly understand their specific technical requirements, ensure that the proposed solution meet their needs and is supplied fast. However, applications engineering is more than science. It’s helping exceptional scientists, researchers and engineers all over Europe to progress with great technical customer support. An Application Engineer needs a curious mind with a passion for details and accelerating scientific and technological development.
What we are looking for is:
- A bachelor’s or master’s degree in science, engineering, or mathematics;
- Fluency in Spanish and/or Italian, both in writing and verbally, is required (native Spanish/Italian is preferred);
- Strong written and verbal English skills are required (at least C1-level);
- Fluency in one other European language and experience in a (inside) sales position is a plus;
- Knowledge of or interest in fluid control applications (mass flow control & pressure control) is also a plus;
- Knowledge or a strong interest in one or more of the following fields is required: physics, aerospace, semiconductor technology, environmental analysis, education, process control, manufacturing, optical sciences, bioprocess, chemistry, fluid dynamics;
- Team player, active listener, attentive learner, and receptive to training.
Wat biedt je nieuwe werkgever?
What do we offer?
- A 32-40 hours per week position;
- A competitive salary with benefits, such as a pension plan and company bonus;
- Intensive on the job training, including a 2-weeks stay at their headquarters in the US;
- Ample opportunities for personal development and growth based on a personal development plan, focused on your growth and needs to bring you to the next level;
- 25 vacation days per year;
- Flexible working hours and possibility to partially work from home
- A focus on getting things done, not on controlling people;
- Regular team building activities.
Waar ga je werken?
About Alicat Scientific
Alicat Scientific has been manufacturing and servicing high quality mass flow and pressure devices since 1991. Each instrument is a custom-made building block that might be employed in support of space rockets, hydrogen fuel cells, medical oxygen delivery systems or anywhere precision gas instruments can advance science and industry.
Alicat doesn’t believe in hierarchy. They prefer principles over rules and believe that if you make an impact, people will notice. Their informal environment celebrates differences, whether those differences are as big as their diverse backgrounds or as small as their opinions of movies. They are also proud to welcome all gender identities, races, religions, sexual orientations, ages and anything else that’s important for who you are. The small “Team Europe” is also diverse, consisting of various nationalities and backgrounds.
How to apply?
Alicate has outsourced this search to Employment Services. Please send your resume and motivation to our consultant Mr. Johan Fekken by mail; j.fekken@employmentservices.nl or take a look at our website; https://employmentservices.nl/
